Employee Satisfaction - Adventist Medical Center

Adventist Medical Center (AMC) periodically participates in an employee satisfaction survey. The most recent survey was March 2004 and the outcome was very positive, although there were still opportunities for improvement that were identified. Specific department results are shared with department directors and they share those results with their departments.

The Top Rated Areas At Adventist
The average score for each of the 18 categories was over 3.0 (on a scale of 1 to 5 with 5 being "strongly agree"). In this survey, AMC was above 3.5 for 17 of the 18 categories and at 4.0 or above for 10 of those. The categories scoring 4.0 or above are listed below, along with a brief description of the type of questions in that category:

Mission � knowledge and support of the organization's mission statement
Spiritual Emphasis � satisfaction with the level of spiritual emphases
Hospital � the appearance and atmosphere of the hospital, whether this is a good place to work
Guest Relations � how staff and physicians treat patients and guests
Quality � 11 questions regarding our ability to give quality care
Co-workers � the quality and teamwork of co-workers
Communications � communication with direct supervisors and information about the hospital's overall financial and operational status
Job Satisfaction � whether we enjoy our work
Job Security � whether the organization does what it can to ensure steady work
Working Conditions � whether staff have the space, equipment and supplies to do their work well

Employee Opinion Survey

Number of employees taking survey: 927
Percent of total employees: 48

Why Employees Choose to Work at Adventist . . .

They appreciate the organization's mission and Christian atmosphere
They appreciate our co-workers and the sense of teamwork
They like the work we do and enjoy patient interaction
They feel that this is a good place to work